Blog posts

Enhance Your Testing Efficiency With synapseRT 9.8

Posted by Maritess Goellnitz on

synapseRT is here with its upgraded 9.8 version for Atlassian Jira. This latest release is packed with loads of interesting features to ensure enhanced testing efficiency and greater flexibility for your teams. In an agile environment, it is essential to continuously improve your test management process to optimize the speed and quality of testing, thereby maximizing your business outcomes. Here’s a quick look at the new features of synapseRT that are tailor-made for agile testing and DevOps teams to release higher quality software faster. New features of synapseRT 9.8 Requirements, Baseline, and Baseline Comparison Reports: Have you been spending hours of...

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How Jira to CRM Integration Can Help You Deliver a Better Customer Experience

Posted by Maritess Goellnitz on

Delivering an exceptional customer experience requires your sales, customer support, and development teams to work together in close collaboration. And, Goldfinger’s (formerly Go2Group) CRM Plugin helps you do just that. The plugin helps you tightly integrate top CRM systems like Salesforce, SugarCRM, and MS Dynamics with Atlassian Jira, thus enabling your teams to get a holistic view of your customer information like customer history, their issues, previous communication, and feedback. Furthermore, integrating Jira with your CRM system facilitates automatic, real-time synchronization between the systems, so you can cut down on manual processes. In this blog, we discuss some of the...

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How to Enable CAC/PIV Authentication for Your Atlassian Products

Posted by Maritess Goellnitz on

Government organizations in the US need to adhere to a mandatory, government-wide standard for secure and foolproof two-factor authentication in order to protect facilities and IT systems. As a result, the US government has issued smart cards called CAC (Common Access Cards used by the Department of Defense) and PIV cards (Personal Identity Verification cards used in other branches of the US government) to all government employees as a standard authentication system. This enables them to gain access to buildings and controlled spaces as well as computer networks, systems, and online resources. An employee’s CAC/PIV card and a personal identification...

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Improve Your Testing Outcomes With synapseRT 9.6

Posted by Maritess Goellnitz on

synapseRT is here with its upgraded 9.6 version for Jira, packed with loads of new and interesting features to support the ever-evolving release processes of Agile teams and ensure enhanced testing efficiency. In an era of ever-decreasing release cycles, an effective test management process is absolutely critical to keep pace with an evolving Agile environment, while still maintaining a high standard of software quality in order to fulfill customer expectations. synapseRT 9.6 can provide your organization the flexibility to handle all aspects of your test management within Jira, while optimizing the speed and quality of testing to improve business outcomes....

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synapseRT 9.4 Brings New UI/UX Features to Drive Faster Software Delivery

Posted by Maritess Goellnitz on

With the influx in software upgrades and product versions in the market, the constant need to make testing of these software products smoother and faster demands improved UI/UX features in test management tools. Enterprise test management tools with enhanced user interface and easy-to-use features enable QA teams to implement an automation solution in very less time. synapseRT is here with its upgraded 9.4 version for Jira, packed with loads of new and interesting UI features that will enable enhanced user experience, improving usability and therefore productivity and performance. synapseRT 9.4 comes with improved UI/UX features that enhance usability of synpaseRT...

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